Motherwell College to Offer WorldHost Training
Motherwell College is now facilitating WorldHost training, the new national government campaign designed to increase the importance of high quality experiences for visitors coming to Scotland.
With Glasgow’s Commonwealth Games 2014 fast approaching, businesses across a wide variety of sectors will be looking to equip their staff to meet the demands and expectations of visitors choosing Scotland as a destination.
Following extensive Government research highlighting a growing shortage of customer service skills within the UK hospitality, leisure, travel and tourism sector, Motherwell College is offering training in WorldHost certification to bridge the gap and ensure all businesses are ready to welcome visitors from across the Globe.
Head of Department for Hospitality and Professional Cookery, Garry Allan, said: “Scotland is renowned for its spectacular scenery and now we want to equip young people and professionals with the skills needed to complement the country’s rich heritage. Food and customer service is paramount to the impression our nation gives to its visitors, and in 2014 we will be showcasing the very best of Scotland on a global stage.
“We have some of the world’s top chefs working in this country Andrew Fairlie, Martin Wishart, Tom Kitchin to name a few. With the rich array of fresh local produce to work with, as a country we are in a very fortunate position and need to work to ensure our guests receive a warm welcome as well as receiving impeccable service.”
Motherwell College is offering WorldHost’s customer service training to all businesses wanting to improve their customer experience, helping businesses to gain a competitive edge and putting Scotland firmly on the map as a world leader.
If you or your business are interested in training to receive your WorldHost Certification, call Anne Shearer on 01698 212848 or AShearer@motherwell.co.uk.